Inspiration

Transforming Corporate Travel Efficiency for Energy Enterprise with Opsicorp

In today’s high-stakes corporate environment, business travel has become a strategic function that supports organizational growth and operational agility. 

One of Indonesia’s largest energy enterprises, employing over 40,000 staff nationwide, faced increasing complexity in managing business travel activities. With hundreds of employees traveling across Indonesia and abroad each month, the company struggled with fragmented processes, delayed approvals, inconsistent policy enforcement, and limited visibility and control over travel expenses. 

The Challenge: Managing Travel in a Traditional Environment 

Before adopting a digital solution, the company relied on manual processes for travel requests, bookings, and approvals. These outdated systems led to inefficiencies and oversight, including: 

  • Slow and manual approval process
  • Limited policy enforcement and visibility
  • Budget Leakage
  • Lack of centralized reporting
  • Repetitive administrative workloads

These issues not only drained time and resources but also contributed to budget inefficiencies and compliance risks across departments.

Simplifying Complexity: End-to-End Travel Management with Opsicorp

In 2020, they partnered with Opsicorp to implement the Digital Travel Management solution, aiming to digitize and streamline their end-to-end travel operations. Within just a few months, the company began seeing significant improvements in policy compliance, financial oversight, and operational efficiency. Opsicorp was implemented across all divisions, integrated with their existing ERP and approval hierarchy.

Key features deployed included:

  1. Multi-Level Approval
  2. Comprehensive Travel Policy
  3. Budget & Expenses Control
  4. Estimated Cost
  5. Vendor Management
  6. Health, Safety, and Environment
  7. Travel Management Reporting & Analytics

The Advantage: Unlocking Strategic Control with Real-Time Insights

The implementation of Opsicorp delivered substantial benefits across the organization. Most notably, the company achieved cost savings of up to IDR 300 billion, enabled by the platform’s built-in cost-efficiency features. By centralizing and digitizing travel processes, the company was able to enforce smarter spending, eliminate inefficiencies, and gain full control over corporate travel budgets.

As a holding entity, the company also leveraged Opsicorp to standardize travel policies across all subsidiaries, ensuring that every business trip followed consistent corporate standards, approval workflows, and budget limits. This alignment created a more streamlined, accountable, and efficient travel ecosystem across the entire group, supporting both operational performance and governance excellence.

The success of this transformation was further recognized when the company received an internal Best Digitalization Award from its holding group, highlighting the Opsicorp initiative as a benchmark for effective digital innovation and operational efficiency within the broader organization.

 

Beyond Efficiency: Smarter, Sustainable, Future-Ready Travel

In addition to its core features, Opsicorp provides advanced tools such as:

  • Travel Window – Flexible fare comparison for cost savings, flagging inefficiencies when bookings deviate from optimal price-time combinations.

  • Environmental Impact Report – Real-time CO₂e tracking, integrated with a carbon credit partner, enabling transparent sustainability reporting and ESG compliance.

With this comprehensive system in place, users gained the flexibility to customize workflows, approval hierarchies, and reporting formats according to their specific operational needs. From C-level executives to frontline travel coordinators, every stakeholder benefited from a streamlined, transparent, and scalable platform that aligned with the company’s growth and governance goals.

Opsicorp not only delivered operational efficiency but also empowered the organization to take full strategic control of its corporate travel ecosystem.

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